Privacy policy

Privacy Policy
Solonet.store
Last updated: 21 June 2026
This Privacy Policy describes how Solonet.store ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from solonet.store (the "Site"), and explains your rights under the EU General Data Protection Regulation (GDPR) and the UK GDPR.
1. Data Controller
The data controller responsible for your personal information is:
Solonet.store
124 City Road, London, EC1V 2NX, United Kingdom
Email: tosifansariltd@gmail.com
2. Information We Collect
We collect the following categories of personal information:
Identity and contact data: name, billing and shipping address, email address, phone number
Order data: products purchased, order value, order history
Payment data: processed securely by our third-party payment processors; we do not store full card details
Technical data: IP address, browser type, device information, cookies, and usage data on our Site
Communications: any messages you send us via email or contact forms
3. How We Collect Your Information
We collect information when you:
Browse or place an order on our Site
Create an account
Subscribe to marketing communications
Contact our customer support
Interact with our Site through cookies and similar tracking technologies
4. Legal Basis for Processing (GDPR)
We process your personal data on the following legal bases:
Contract: to process and fulfil your orders
Legal obligation: to comply with tax, accounting, and consumer protection laws
Consent: for marketing emails and non-essential cookies, which you can withdraw at any time
Legitimate interests: to improve our Site, prevent fraud, and operate our business
5. How We Use Your Information
We use your personal data to:
Process, fulfil, and ship your orders (including sharing necessary details with our shipping suppliers)
Communicate with you about your order status
Respond to customer service requests
Send marketing communications, where you have consented
Improve our Site and product offerings
Comply with legal and tax obligations
Detect and prevent fraud
6. Sharing Your Information
As we operate a dropshipping business model, we share necessary order information (such as name, shipping address, and order details) with our third-party suppliers and fulfilment partners solely for the purpose of delivering your order. We also share information with:
Payment processors, to securely process transactions
Shipping and logistics partners
IT and analytics service providers
Authorities, where required by law
We do not sell your personal data to third parties.
7. International Data Transfers
As a dropshipping business, your order data may be transferred to suppliers and fulfilment partners located outside the UK/EEA. Where this occurs, we take steps to ensure appropriate safeguards are in place in line with UK GDPR and EU GDPR requirements, such as Standard Contractual Clauses.
8. Cookies
Our Site uses cookies and similar technologies to operate effectively, remember your preferences, and analyse Site traffic. You can control or disable cookies through your browser settings. Some essential cookies are required for the Site to function.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements.
10. Your Rights (GDPR/UK GDPR)
If you are located in the EU or UK, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict certain processing
Request data portability
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office, ico.org.uk)
To exercise any of these rights, contact us at tosifansariltd@gmail.com.
11. Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.
13. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact:
Solonet.store
124 City Road, London, EC1V 2NX, United Kingdom
Email: tosifansariltd@gmail.com